Tag: resident service

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Creating a Multifamily Concierge Concept
in Branding, Lifestyle, Marketing, Multifamily industry
multifamily concierge concept
How multifamily concierge services appeal to renters You want to feel like a VIP in your own life, right? We all do, and so do your multifamily residents. That means creating a feeling of belonging and ease that goes well beyond the latest physical amenities. Creating a multifamily concierge concept can deliver that something extra […]
Posted by
campfire
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Posted on April 19, 2023

Post-pandemic Apartment Life
in Lifestyle, Resident service
post-pandemic apartment life
A picture of post-pandemic apartment life Some of the 2020 changes in multifamily operations may stick around for the long-term as resident service perks. Post-pandemic apartment life could mean more amenity usage and higher resident satisfaction.  Necessity sparks innovation Last year, multifamily property managers had to pivot quickly in response to social distancing requirements and […]
Posted by
Sara Bess
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Posted on July 21, 2021

Building Relationships with Renters
in Branding, Marketing, Resident service
relationships with renters
Strong relationships with renters can create a loyal following Automation can streamline a lot of business processes, but AI can’t replace a human touch. In multifamily, where you sell intangibles like home, lifestyle, comfort and ease, Rosie the Robot lacks the warmth you need to connect on a deeper level. Building relationships with renters – […]
Posted by
Sara Bess
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Posted on June 23, 2021