Category: Resident service

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Post-pandemic Apartment Life

post-pandemic apartment life
A picture of post-pandemic apartment life Some of the 2020 changes in multifamily operations may stick around for the long-term as resident service perks. Post-pandemic apartment life could mean more amenity usage and higher resident satisfaction.  Necessity sparks innovation Last year, multifamily property managers had to pivot quickly in response to social distancing requirements and […]

Building Relationships with Renters

relationships with renters
Strong relationships with renters can create a loyal following Automation can streamline a lot of business processes, but AI can’t replace a human touch. In multifamily, where you sell intangibles like home, lifestyle, comfort and ease, Rosie the Robot lacks the warmth you need to connect on a deeper level. Building relationships with renters – […]